TRACOM (SOCIAL STYLE®) states that 70% of all communication is non-verbal and 20% is tone. In the movie, Hitch, Hitch states that 90% of all communication is non-verbal (60% non-verbal and 30% tone)
Our ability to build good, vibrant, and healthy relationships with others depends first on our ability to effectively communicate. Our success depends on our ability to develop proper relationships with each person with whom we come into contact.
Most of us may not consider communication and relationship building as much of a skill as it is a common practice. However, communicating with others and the building of relationships with others is not only an art, but it is rooted or founded in science. The ability to put the art and the science together becomes a skill. The better we are at knowing and then applying the science of communication, the more effective we will be at developing the art of effectively relating with others.